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Whitehat Virtual Blog

Tips, Tricks, and Valuable Information on IT, Managed Security, and Citrix User Experience.

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Six Consequences of Getting the End User Experience Wrong with Virtual Desktops

April 26, 2016

Implementing a virtual desktop infrastructure is no small undertaking. Thousands of decisions go into building such a system, each more critical than the next. In architecting a virtual desktop (VDI environment), a smart system architect will ask “What is the best solution for the environment?” An even smarter architect will ask, “Does the solution meet […] Read More

The Case of the “I’m an Expert” Non-Experts

April 12, 2016

In our most recent blog, we described how we often encounter clients where the IT staff has been timidly afraid to “mess” with a new, pristine Citrix environment. As we wrote, the problem with this way of thinking is that a well-run Citrix environment needs regular care and feeding in order to remain fully functional. […] Read More

“Set it and Forget it” Doesn’t Work with Citrix

April 6, 2016

So here’s a problem we see all the time. We’re called in to investigate a Citrix environment gone bad and we see that virtually nothing’s been changed/upgraded/updated in the X number of months/years since the system was initially architected and set up. Outdated software, old hardware — nothing’s current, and the environment isn’t functioning properly. […] Read More

A Smarter Approach to Mobile Device Management

February 29, 2016

More people today use personal mobile devices like smartphones and tablets for business purposes. Such devices, coupled with greater Wi-Fi accessibility and cloud services, have empowered us with the ability to access data and do business from practically anywhere at anytime. Read More

Top 5 Reasons Citrix is Slow and Why IT Can’t Seem to Fix It

Quite possibly the No. 1 complaint you hear from your end users is frustration about the speed — or lack thereof — of their Citrix XenApp or XenDesktop environment. You and they both know that not only is a slow system inordinately annoying, but it’s also a productivity-killer. Moments spent watching the blue donut of death […] Read More

Is the Cloud Right For Your Healthcare Practice?

February 26, 2016

Despite the fact that the cloud offers healthcare providers, facilities and organizations substantial relief and efficiency, the industry has been slow to transition data to cloud storage. Most of this apprehension can be traced to concern about remaining HIPAA-compliant in the cloud and the sometimes-literal life and death need for constant data accessibility. Read More

Strategic Planning: 5 Tips to Investing IT Support Money

June 10, 2015

It seems the challenge for many of our customers is determining the best place to spend their IT dollars because they have so many needs. They aren’t sure where to begin and how to prioritize. Therefore, projects are put on hold for months and in some cases, years.  Read More

Are you Ready for the Cloud?

March 19, 2015

  Whitehat’s CloudOffice is the first bundle in the market to include a full suite of cloud solutions for a business all-in-one package. CloudOffice is the ultimate “Cloud-in-a-box” solution which provides users with a virtual desktop, email, applications including Microsoft Office, virtual servers, and full disaster recovery backup all for one flat rate. It’s the […] Read More

Meet the Next Generation Computer – CloudOffice

March 11, 2015

  CloudOffice Whitehat’s CloudOffice is an all-encompassing Cloud solution designed for businesses with the SMB marketplace in mind. Small- and medium-sized businesses are leaders in adopting new technology and all too often that technology is priced out of their reach, but not any longer! Trends such as Bring Your Own Device (BYOD) are compelling businesses […] Read More

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