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Whitehat Virtual Blog

Tips, Tricks, and Valuable Information on IT, Managed Security, and Citrix User Experience.

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Latest Posts

Are Managed IT Services Right For You? A Few Things to Consider

October 27, 2015

How do you get a small business to recognize the value of managed IT services? In the start-up environment, we encounter an eclectic bunch of personality types. There is a reason people become entrepreneurs or C-level execs. When we meet the owners or decision makers at smaller companies and organizations, we can tell right away […] Read More

Downtime Kills Small Businesses

October 14, 2015

Downtime is bad news for any business whether big or small. A recent two-hour New York Times’ downtime occurrence sent Twitter ablaze and their stock price plummeting. Google going down for one to five hours resulted in lost revenue up to $500,000 and decreased overall web traffic by 40%. Read More

Hosting an EMR Package, One Challenge & 3 ways to fix it

June 16, 2015

Hosting any application, let alone a core application, or THE core application like the Electronic Medical Record (EMR) of a healthcare organization can introduce a lot of anxiety… and a lot of support pain. Read More

Strategic Planning: 5 Tips to Investing IT Support Money

June 10, 2015

It seems the challenge for many of our customers is determining the best place to spend their IT dollars because they have so many needs. They aren’t sure where to begin and how to prioritize. Therefore, projects are put on hold for months and in some cases, years.  Read More

How IT Services Have Changed in the Last 50 Years

June 4, 2015

  It’s really interesting how far IT services have come in the last 50 years as computer systems have become more and more prevalent in our business society. Things have obviously changed dramatically since the early mainframe days of the 60s, and since many of you were not around then to experience the changes, this […] Read More

8 Ways to Improve the End User Experience

May 29, 2015

Have you ever asked yourself “Will this new “X” technology or delivery method make our end users more productive or reduce what it costs us to deliver technology?”  For any business, technology should be a tool that improves employee productivity. It can be easy to lose sight of what you are buying when the proposals […] Read More

Why Measuring End User Experience Matters in a VDI Environment

May 18, 2015

A couple of years ago we won a bid with a large financial services organization to assist them with building out a Citrix VDI environment.  As part of the bid we recommended two additional products that would give this customer something they did not yet realize they needed which was deep visibility into their virtual […] Read More

reducing IT issues gives hospital 9 Employees at Zero Payroll Increase

May 12, 2015

How much productive time, in terms of real dollars, does a hospital or healthcare system lose due to IT issues?  That was a question we found ourselves asking for one healthcare system under our IT management.  What we discovered was a little eye opening and worth sharing. Read More

14 Ways to Fix McKesson Paragon & Citrix XenApp Performance Issues

May 7, 2015

Goliath Technologies posted the following article written by Val King, CIO of Val Verde Regional Medical Center and the CEO of Whitehat Virtual Technologies. As a Healthcare IT CIO, one of my responsibilities is to ensure that our medical staff has uninterrupted access to EHR/EMR applications in order to provide the very best patient care. This can be […] Read More

Start the Journey to Improving Your End User Experience

April 23, 2015

Are you ready to pull back the curtains and “see” work through your end users’ eyes?  What you learn may change more than your end users, it could very well impact your brand, your revenue, your morale and ultimately your bottom line. Read More

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