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Tips, Tricks, and Valuable Information on IT, Managed Security, and Citrix User Experience.

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7 Mistakes Customers Make Managing Citrix ADC

August 4, 2021

In my 15 years of working with Citrix ADCs (formally NetScalers) and helping hundreds of customers integrate ADC into their environment, one question always comes up – who is going to be responsible for supporting and managing this seemingly complex new system? The answer is not always clear. One view is that the ADC is […] Read More

Whitehat Virtual Technologies Ranked on Channel Futures MSP 501

July 19, 2021

Annual MSP 501 Identifies Industry’s Best-in-Class Businesses Growing Via Recurring Revenue and Innovation July 19, 2021 – Whitehat Virtual Technologies, has been named as one of the world’s premier managed service providers in the prestigious 2021 Channel Futures MSP 501 rankings. Whitehat Virtual Technologies has been selected as one of the technology industry’s top-performing providers […] Read More
VDI End User Experience

The Easiest Way to a Great VDI End User Experience Ever

July 14, 2021

VDI should be easy.  For nearly a decade, we have seen a healthy percentage of organizations struggle to deliver a measurably great VDI experience to their employees. According to our internal data, some 40 percent of these organizations do not have a “bad” experience but still struggle to unlock the full potential of the VDI […] Read More
work-from-home

Making it Work or Making it Up: How Work-from-Home is Working in the Real World

April 27, 2020

Interviews with real people about the talent and technologies they have had to master in five areas to make work-at-home work for their business. Mary is a CFO at a Wisconsin credit union; 120 years strong, with 28,000 members in two states, $350 million in assets, and over 120 employees. Though the financial institution’s longevity, […] Read More
How is Healthcare Working in a Work-from-Home World? - Real Stories from the Front Line

How is Healthcare Working in a Work-from-Home World? – Real Stories from the Front Line

April 23, 2020

With the arrival of the COVID-19 pandemic, businesses nationwide have been forced to restructure their typical workday. Currently, around 316 million Americans1 are being advised to stay home. In this unique situation entire industries are making changes to facilitate this new way to work. Whitehat Virtual is one such business helping companies make this shift. […] Read More

Building Blocks of a Better IT End User Experience

June 9, 2016

Five years ago very few people were talking about the End User Experience we in IT were delivering to our end users.  Today there are a number of companies (Aternity, eG Innovations, ControlUp, Lakeside, Goliath, etc. to name a few) continuing to refine their products that give us more and more visibility into what our […] Read More

Six Consequences of Getting the End User Experience Wrong with Virtual Desktops

April 26, 2016

Implementing a virtual desktop infrastructure is no small undertaking. Thousands of decisions go into building such a system, each more critical than the next. In architecting a virtual desktop (VDI environment), a smart system architect will ask “What is the best solution for the environment?” An even smarter architect will ask, “Does the solution meet […] Read More

Why Measuring End User Experience Matters in a VDI Environment

May 18, 2015

A couple of years ago we won a bid with a large financial services organization to assist them with building out a Citrix VDI environment.  As part of the bid we recommended two additional products that would give this customer something they did not yet realize they needed which was deep visibility into their virtual […] Read More

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