What You Can Learn From U.S. Regulator’s Business Continuity & Disaster Recovery Recommendations

U.S regulators have recommended that all futures and securities firms review and update their current data backup, disaster recovery, and business continuity solutions. Prompted by closures in the equities and options market in the aftermath of Hurricane Sandy, Regulators including the SEC, FINRA, and the CFTC contacted firms to assess the impact Hurricane Sandy had […] View Post

Downtime Kills Small Businesses

Downtime is bad news for any business whether big or small. A recent two-hour New York Times’ downtime occurrence sent Twitter ablaze and their stock price plummeting. Google going down for one to five hours resulted in lost revenue up to $500,000 and decreased overall web traffic by 40%. View Post

5 Reasons to Hire a Managed Service Provider

    Managed Service Providers (or MSPs) are often recommended as a cost-effective IT solution for small and medium sized businesses. For a minimal monthly fee, MSPs provide a reasonably priced solution to the complex technology pains of businesses. Here’s a look at some of the benefits of a managed service provider: View Post

Hosting an EMR Package, One Challenge & 3 ways to fix it

Hosting any application, let alone a core application, or THE core application like the Electronic Medical Record (EMR) of a healthcare organization can introduce a lot of anxiety… and a lot of support pain. View Post

Strategic Planning: 5 Tips to Investing IT Support Money

It seems the challenge for many of our customers is determining the best place to spend their IT dollars because they have so many needs. They aren’t sure where to begin and how to prioritize. Therefore, projects are put on hold for months and in some cases, years.  View Post

How IT Services Have Changed in the Last 50 Years

  It’s really interesting how far IT services have come in the last 50 years as computer systems have become more and more prevalent in our business society. Things have obviously changed dramatically since the early mainframe days of the 60s, and since many of you were not around then to experience the changes, this […] View Post

Will your Data Recovery Plan Weather the Storm?

  No matter what industry your business happens to be involved in, the development and implementation of a well-designed data recovery plan is essential.  This component of your operations is vital to ensuring the continuity of your company’s data and information technology assets in the event of a natural or man-made disaster.  Furthermore, the time […] View Post

8 Ways to Improve the End User Experience

Have you ever asked yourself “Will this new “X” technology or delivery method make our end users more productive or reduce what it costs us to deliver technology?”  For any business, technology should be a tool that improves employee productivity. It can be easy to lose sight of what you are buying when the proposals […] View Post

5 Reasons to Move to a Managed IT Services Model

Many businesses find that they can better focus on core business strategies and market growth by transitioning their IT infrastructure to a managed IT service provider (MSP). This includes all of the day-to-day operations like business applications, maintenance, IT desk services, email services and contract management.  View Post

Why Measuring End User Experience Matters in a VDI Environment

A couple of years ago we won a bid with a large financial services organization to assist them with building out a Citrix VDI environment.  As part of the bid we recommended two additional products that would give this customer something they did not yet realize they needed which was deep visibility into their virtual […] View Post