“The point of execution,” the last 18 inches between the screen and the end user, is the most important metric. Get that one right and the rest are secondary.
As an IT consulting company, we earn revenue selling products and services; we create value delivering desired outcomes.
Every customer should have an advocate, a single point of contact with the authority to gather information and resolve issues on first contact.
Work is something people should do, not necessarily some place they should go.
You should have access to everything your IT partner knows about your environment because, by definition, it’s your environment.
The gold standard in consulting or managed services is resolving problems before the customer ever knew a problem existed.
The right virtualization strategy is the one that best fits you, even if it’s not necessarily what we offer.
A project is not complete until final documentation, delivery, and signoff. Furthermore, we’ll always keep a backup copy in the client portal just in case yours gets downsized.
Val King
President and CEO
Gogi Reddy
Vice President of Operations
Abhijit Dhar
Vice President of Technical Services
Team
Loved what you’ve seen so far? Take a deeper dive into Whitehat by getting to know our executive team better and what they bring to the table.
Happenings
As the movers and shakers of the Austin IT services industry, we always have events planned. Learn about Whitehat’s latest invitations and innovations here.
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FAQs
From Citrix performance issues to questions about what it’s like to work with an IT consulting company, we have all of the answers here on our FAQ page.