Understand Exactly How Your Business Process ties Back to IT

Is your technology investment generating the return you expected or is it actually damaging end user productivity?  You can wait years to find out or a couple of weeks with Whitehat Virtual’s BusinessTrack Assessment.

Whitehat Virtual’s BusinessTrack (Impact) Assessment is a three step process designed to give you the clearest perspective possible on how your business processes and IT processes map together and show that impact on your end users and their ability to do their jobs.

The end deliverable is a report defining the direct correlation between your key revenue producing processes in a step-by-step format with every interaction with any IT process mapped in relation.

The final report is a road map of your unique environment and how your systems enable you to produce revenue.

You will learn:

• Where your “End User Experience” is today and what factors are negatively impacting it.
• Where IT and Business systems are aligned, neutral, or polar opposite.
• Steps you can take to improve the End User Experience, application and system performance.
• What technology systems directly impact your end users and their ability to do their job.
• Where to setup and capture custom metrics from your applications (homegrown, off the shelf, customized ERP, or SaaS/Web) to measure productivity.
• Where the weak links are in your revenue processes today with suggestions on how to mitigate the risks.
• The specific steps your employees go through to generate revenue for the company with analysis done on the points slowing productivity or impeding the end users from doing their jobs. 
• See a visual map of your key business practices, step by step

See your business in a way you have never seen it before.  See your business processes tied to your IT processes all tied back to the single most important metric, the End User Experience.