Infrastructure Upgrade
Clients who need to upgrade their infrastructure will often face complex challenges getting Citrix running as intended. The application must be supported by an extremely stable backend in order to work.
Poor End User Experience
An unsatisfying Citrix experience can stem from many factors external to the app itself. Issues with Citrix can often be traced to SQL, mass storage, Active Directory, and more.
Lack of Manpower
IT departments are often stretched thin. Our clients often find themselves without a team large enough to support a Citrix deployment, or with a team that has no native Citrix experience.
Incomplete Features
Commensurate with a lack of manpower, both large and small companies have difficulties realizing the full Citrix feature-set. Small companies can’t afford to train their staff on every feature, whereas large companies may simply overlook the issue.
Complex Incident Resolution
Teams often face technical challenges with Citrix due to infrastructure issues, or personnel challenges due to siloed IT departments. No matter the reason, it can be frustrating to find the source of problems amidst a thicket of potential causes.
Citrix Overload
Companies running multiple Citrix servers or many Citrix images will often have implementations that are slow or buggy. This stems from configuration differences between servers, or simply from having an unmanageable number of VMs.
Reliable Scalability
Our managed Citrix offering can be scaled infinitely down or up (to over 30,000 users with Simple Citrix infrastructure). This allows our clients to alter their Citrix implementation without any interruption in service.
Zero Disruption
Our hyperconverged appliance is faster and smoother, with extremely high uptime. Elimination of silos means that Citrix implementations are more resilient, and can’t be disrupted by infrastructural or organizational changes.
Cost-Effective Management
An optimal Citrix environment running on commodity hardware allows IT organizations to cut costs. Billing is consistent—clients receive a monthly IT spending report with no hidden items.
Premier Citrix Experts
Whitehat’s Citrix consulting services are powered by deep expertise within the field. As a Citrix partner our technicians can help with every aspect of your environment from deployment to ongoing maintenance.
External Safeguards
Poor user experiences with Citrix can only be traced directly to the application about 30% of the time. Therefore, Whitehat doesn’t just manage Citrix—we’ll also control and monitor the external factors which affect its performance.
Proactive Remediation
For maximum usability, Citrix consulting can’t just be reactive—it must be proactive. Whitehat’s advanced monitoring solutions allow us to find and remediate Citrix issues quickly. In fact, 40% of tickets are fixed before the end user realizes there’s an issue.
Flexible Citrix Controls
The extent to which clients can manage their own Citrix implementation is entirely up to them. Clients with internal IT teams may wish to take on some management responsibilities, while others can rest assured that the Whitehat team will keep Citrix running under nearly any eventuality.